Get Started with Ledger

A practical, step-by-step guide to set up your Ledger hardware wallet and Ledger Live safely. (Based on Ledger.com/Start)

Introduction

Ledger hardware wallets let you securely store cryptocurrency private keys offline. This guide walks you through unboxing, initial setup, installing Ledger Live (the companion app), basic operations (receive/send), and key security best practices so you can use your Ledger with confidence.

What you'll need

  • Your Ledger device (Ledger Nano S Plus, Nano X, or similar).
  • A computer or smartphone with a USB port or Bluetooth (for Nano X).
  • Access to the official Ledger website (ledger.com) to download Ledger Live.
  • A private, well-lit space where you can follow the setup steps without interruptions.

Step-by-step setup

  1. Unbox and inspect your device.

    Ensure the packaging is sealed and the device looks undamaged. Ledger devices are shipped with official documentation — review it for tamper warnings.

  2. Download Ledger Live from the official source.

    Go to the official Ledger site to download Ledger Live. Never download wallet software from third-party or search results that could be malicious.

  3. Initialize the device.

    Power on your Ledger and choose Create a new wallet (unless you are restoring from an existing seed). You will be prompted to set a PIN — choose a strong numeric PIN you can remember but that others cannot guess.

  4. Write down the recovery phrase.

    Your Ledger will display a recovery (seed) phrase — typically 24 words. Write these words down in order on the provided recovery card. Store this card in a safe, offline location. Do not store the phrase digitally (photos, cloud, text files) or share it with anyone.

  5. Install Ledger Live and add accounts.

    Open Ledger Live, complete the onboarding steps, install the apps for the cryptocurrencies you want to manage, and add accounts. Ledger Live will connect to your device to verify accounts.

  6. Receive a small test transaction.

    Before transferring large amounts, send a small test amount to your new Ledger address and confirm it on your device and in Ledger Live.

Security best practices

  • Never share your recovery phrase: Anyone with the phrase can access your funds.
  • Buy hardware only from official channels: Avoid second-hand or marketplace devices unless you can verify integrity and reset the device.
  • Verify addresses on your device: Always confirm the receiving address on the Ledger screen before approving transactions.
  • Keep firmware up to date: Ledger regularly releases firmware and Ledger Live updates that improve security and add features.
  • Use a passphrase (optional advanced protection): A passphrase adds another secret layer to your seed — only recommended if you understand the risks and have a secure passphrase strategy.
Important: Ledger will never ask for your 24-word recovery phrase via email, phone, or any website. If someone asks for it, it's a scam.

Using Ledger Live — quick overview

Ledger Live is the interface for managing accounts, viewing balances, installing blockchain apps on your device, and sending/receiving crypto.

Typical Ledger Live workflow for sending crypto:

  1. Open Ledger Live & connect device.
  2. Select the account and click Send.
  3. Enter the destination address and amount (or scan a payment request).
  4. Confirm transaction details on your device's screen and approve using the device buttons.

Troubleshooting

Common issues and quick fixes:

  • Device not recognized: Try a different USB cable, USB port, or reboot the computer. Ensure device firmware is up to date.
  • Ledger Live won't open or crashes: Reinstall Ledger Live from the official site; check system requirements.
  • Forgotten PIN: If you forget your PIN, you must reset the device and restore from your recovery phrase. Make sure you have the recovery phrase before resetting.

Frequently asked questions

Can Ledger Live custody my funds?
No — your private keys stay on the hardware device. Ledger Live only interacts with the device and the blockchain.
What happens if I lose my device?
If you have your recovery phrase, you can restore access to your funds on another compatible hardware wallet or supported wallet software.
Is it safe to use Ledger on public Wi-Fi?
While private keys never leave your device, avoid performing sensitive setup steps or restoring your recovery phrase on public Wi-Fi. Use a secure network.

Wrap-up & next steps

You're now ready to use your Ledger device. To recap: download Ledger Live from the official site, initialize your device, securely store your 24-word recovery phrase, install only the crypto apps you need, and always confirm addresses on the device screen before approving a transaction.

Visit Ledger.com/Start